LPE88 Privacy Policy – Personal Data Protection for Malaysian Members

Welcome to the lpe88 Privacy Policy. We understand that when you entrust your personal information to an online platform — especially one involving financial transactions and entertainment — you deserve to know exactly what happens to that information. That is why we have put together this document to be as thorough and straightforward as possible, in language that is clear and accessible to our Malaysian users.

LPE88 is an online entertainment platform offering slots, Live Casino, football betting, badminton, e-sports, and jackpot services to users in Malaysia. In the course of providing these services, we need to collect and process certain personal information. Every piece of information we collect has a clear purpose, and we do not collect more than what is necessary to deliver our services to you.

This Privacy Policy has been prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and lpe88's core commitment to protecting the privacy of all our members. If you have any questions about this policy or how we handle your personal data, our contact details can be found at the end of this document.

LPE88 collects several categories of information when you register and use our platform. We divide this into information you provide directly and information collected automatically during your use of the platform.

Information you provide directly:

• Registration information – full name, Malaysian phone number, email address, and the password you choose when registering your lpe88 account.
• Identity verification information – your identity card number or other identity document when requested for age verification or account security purposes.
• Financial information – details of the payment methods linked to your lpe88 account, including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX account numbers. We do not store credit or debit card numbers directly.
• Communication information – the content of correspondence you send to the lpe88 support team via live chat or email.

Automatically collected information:

• Game activity data – game records, betting history, deposits, and withdrawals made on the lpe88 platform.
• Device technical data – IP address, browser type, operating system, screen resolution, and device information used to access lpe88.
• Location data – general location data based on IP address to ensure compliance with geographic area regulations.
• Cookie and session data – information collected through cookies and other tracking technologies to improve the user experience and platform security.

Every piece of information we collect is used for a specific and lawful purpose. LPE88 does not use your data for any purpose beyond what is stated below without first obtaining your additional consent:

We will not use your personal data to make automated decisions that significantly affect you without human involvement, except where required for security or fraud prevention purposes. In such situations, you have the right to request a human review.

LPE88 does not sell, rent, transfer, or share your personal information with third parties for their own marketing purposes. This is a commitment we do not compromise on. That said, in the course of operating the platform, there are limited situations where sharing certain information becomes necessary:

All third parties that receive data from lpe88 are required to handle that information to the same or higher security standard that we set, and may only use it for the specific permitted purposes agreed upon.

Protecting the personal data of lpe88 members is a technical and operational priority we take seriously every day. We continually invest in our security infrastructure to ensure your information remains under the strongest protection we can provide.

The technical security measures we implement include:

• 256-bit SSL Encryption for all data transferred between your device and lpe88 servers – no sensitive information travels unencrypted.
• Data encryption at rest – sensitive information such as passwords is stored in hashed form that cannot be decrypted, meaning even lpe88's internal staff cannot view your actual password.
• Layered access controls – only lpe88 staff with a legitimate business need are granted access to member personal data, and every instance of access is recorded in an audit log.
• 24/7 security monitoring – an active intrusion detection system that monitors for unusual activity or unauthorised access attempts around the clock.
• Regular security audits – regular security testing and audits conducted by independent third parties to identify and address any vulnerabilities before they can be exploited.
• Two-factor authentication (2FA) – available as an additional security layer for your lpe88 account, recommended for all members.

LPE88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored in your browser or on your device when you visit lpe88. They help us remember your preferences, maintain your login session, and understand how you navigate the platform so we can keep improving it.

The types of cookies we use:

• Essential Cookies – required for core lpe88 platform functions such as maintaining login sessions, account security, and language preferences. These cookies cannot be disabled as they are critical to platform operation.
• Performance Cookies – collects information about how you use lpe88, such as the most visited pages and time spent in each section. This information is used in aggregate to improve the platform.
• Functional cookies – remembers your preferences such as favourite games, display settings, and other personal choices to deliver a more personalised experience.

You can manage cookie settings through your browser. However, disabling essential cookies may affect lpe88 platform functionality and could prevent you from accessing certain features. For non-essential cookies, you may opt out without affecting core platform functionality.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and lpe88's core commitments, you have the following rights regarding the personal data we hold about you. We respect these rights fully and will process every request within a reasonable timeframe:

LPE88 does not retain your personal data for longer than is necessary for the purposes stated in this privacy policy or to comply with applicable legal requirements.

The retention periods we follow are:

• Active account data – retained for the duration of your active account at lpe88, plus three years after account closure for audit and legal compliance purposes.
• Financial transaction records – retained for seven years in accordance with Malaysian financial legislation governing account and transaction records.
• Support communication records – retained for two years from the date of last communication for reference and dispute resolution purposes.
• Technical data and logs – retained for 90 days for security, debugging, and technical troubleshooting purposes.
• Cookie data – retention period varies by cookie type, ranging from session cookies (deleted when the browser is closed) to a maximum of two years for persistent cookies.

Once the retention period expires, or upon an approved data deletion request, lpe88 will securely delete or anonymise the data using methods that prevent recovery. Where immediate deletion is not technically feasible, the data will be quarantined and restricted from any processing until it can be permanently removed.

Right to Object to Processing

The lpe88 platform may contain links to information pages or services operated by third parties such as game providers or payment technology partners. The lpe88 Privacy Policy applies solely to the lpe88 platform itself and does not cover the privacy practices of any third-party sites or services.

We recommend reading the privacy policy of each third-party service you use separately. LPE88 is not responsible for the privacy practices or content of any third-party sites that may be accessible through our platform.

LPE88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or platform improvements. Each new version will be published on this page with an updated date at the top of the document.

For changes we consider material – such as significant updates to how we use your data or new information about your rights – we will take steps to notify you directly via email or an in-account notification on lpe88 before the changes take effect, where practicable.

If you have any questions or concerns, or wish to exercise the privacy rights set out in this document, you can reach us through the following channels. We are committed to responding to all privacy-related enquiries within a reasonable timeframe:

• Privacy email: support@lpe88.biz – please include the subject line "Privacy Enquiry" to help us route your request to the right team. Our standard response time is within 72 hours.
• Live Chat: Available 24/7 through your lpe88 platform for general privacy enquiries and clarification on this policy.
• Written post: For formal requests relating to privacy rights that require written documentation, you may contact the lpe88 support team via live chat to obtain our official correspondence address.

When submitting a privacy rights request — such as for data access, correction, or deletion — please provide sufficient information for us to verify your identity before we process the request. This is an important security measure to ensure we do not disclose or delete data to unauthorised parties.